For optimum speed and efficiency, it’s best for people who access Digital Housekeeper® regularly to use the recommended system requirements.

Recommended System Requirements
IBM-compatible 1 GHz computer with 256MB RAM
Windows 2000 or XP
High-speed Internet connection, such as DSL, cable modem, or T1
Adobe Reader 4.0 or higher is required for printing (Adobe Reader is available for free download)
Minimum System Requirements
IBM-compatible 450 MHz computer with 128MB RAM
Windows 98
Internet Explorer 6.0
800×600 screen resolution
Internet connection
Adobe Reader 4.0 or higher is required for printing (Adobe Reader is available for free download)
Software Integration Requirements
Export to Excel requires Excel 97 or later

Digital Housekeeper^® Mobile_™ can now be run on any Smartphone with internet access!  DH can also be accessed on iPads, iPod Touch, and tablets, such as Motorola Xoom, HP Touchpad, Acer Iconia, Kindle Fire, etc.

Yes. We automatically back up your data daily. It’s stored on firewall protected, redundant servers so your data is safe from hardware and software failures, hackers and viruses. Because we update your records with every change, we cannot restore your file to a previous point in time.

We strive to keep Digital Housekeeper® up and running for you. Digital Housekeeper® has been available greater than 99.99% of the time since September, 2004. Click here to see current uptime statistics.

If your Internet connection at your current location is down you won’t be able to access Digital Housekeeper®. But, you can still access your data from any computer with an Internet connection. It may be inconvenient, but you can go to another location that has Internet access.

128-bit Secure Socket Layer (SSL) encryption is the highest level of encryption currently supported by commercial web browsers. This is the same type of security used by many financial institutions. Microsoft Internet Explorer 6.0 and above for Windows 98, Windows 98 SE, Windows NT 4.0, and Windows XP already include 128-bit encryption. If you have Windows 2000, you need to download the Windows 2000 High Encryption Pack to get 128-bit encryption. To find out which version of Internet Explorer you have and whether you have 128-bit encryption, go to the Help menu of your browser, choose ‘About Internet Explorer,’ and see what is listed under ‘Version’ and ‘Cipher Strength.’

Yes. If you have Internet access, you can access your Digital Housekeeper® data at any time. We do, infrequently, need to take down our servers or systems for regular maintenance but will notify you well in advance.

Your data belongs to you. We have access to your data, but will only modify your data if you request us to do so. We never pass your data on to 3rd party vendors. We may use aggregate information for benchmarking purposes. At no time will specific data be used.

Yes. If you choose to stop using Digital Housekeeper®, we will provide you with a copy of your room information.